Our Case Managers

Our Case Managers2019-08-21T17:07:04+00:00

Our Case Managers

Kalous Case Management Case Managers are registered nurses specifically trained in case management. They have years of experience navigating the medical system to help clients obtain the services they may not even know they need. They are dedicated to helping their clients navigate the medical system, coordinate care, understand their insurance policies and ensure they are getting the best possible care.

The case managers at Kalous Case Management must meet the following criteria:

  • Having worked as registered nurses with an active care background such as within an emergency room, intensive care unit, trauma center, or neurological rehabilitation.
  • Possess significant experience (our case managers have decades of nursing experience) in directing care and providing advice
  • Knowledge of specialists: doctors, other medical providers, and resources are often unknown to the public.
  • Are extremely well-organized with an ability to multitask and understand rehab complex insurance, the rehabilitation process regarding accessibility and medical documents.
  • Are compassionate, steadfast, able to assert themselves and have a desire to provide advocacy.
  • Have a desire to continuously learn and grow in the field.
  • Able to handle pressure situations, and keep the client’s rehabilitation needs forefront in their minds while making decisions.
  • Desire to show absolute dedication to our clients

Kalous Case Management Team

MICHELLE KALOUS, RN,CCM
Case Manager
Email: Michelle@Kalouscm.com

SUSAN MULLEN, RN
Case Manager
Email: Susan@Kalouscm.com

CHERYL WABER, RN
Case Manager
Email: Cheryl@Kalouscm.com

MARCIENNE TAKLA, RN
Case Manager
Email: Marci@Kalouscm.com

ANTRONETTE TAYLOR
Executive Assistant
Email: ATaylor@Kalouscm.com

NICOLE FRY
Executive Assistant
Email: NFry@Kalouscm.com

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